WEBVTT

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- [Guerra] It's important that everyone understands that

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communication goes in other directions

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than just up and down.

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It goes sideways too.

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- [Smallwood] The Technical Directorate has been able

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to bring together representatives from the field,

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from the regions and the CMO's.

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- There's been a lot of change at the Headquarters level

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not so much change all the way down to the field.

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This is an opportunity to bring representatives in

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from the region level and from the CMO's

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to reestablish lines of communication.

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- I'm here to attend the critical process review

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and meet with the other functional groups

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to discuss the processes and the ongoing capabilities

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that are being developed.

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- So this has given us an opportunity

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to facilitate essential communication from

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Headquarters, the CMO's and the region,

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which will hopefully extend beyond this week

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and into our daily lives back at the CMO's.

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- [Stephanie] From the networking that I've done

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here at the critical process review, I will take that back

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and use those resources to connect to the field

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and we'll together work on multi functional approach

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to how we perform our jobs.

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- [Gary] Effective communications amongst each other

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and recognizing that what we do out in the field

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with surveillance is just not just quality.

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It's not just the IS.

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It's not just being an engineer.

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It's all of us together,

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performing the activities and functions

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we need to perform as one team.