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Frequently Asked Questions

Matters Not Appropriate For The DCMA Hotline

The DCMA Hotline does not accept complaints that lack a DCMA nexus or complaints for which other grievance or appeal channels established by law, rule, or regulation, provide a remedy or redress of adverse actions.

The following issues are not normally appropriate for the DCMA Hotline; however, the Inspector General maintains discretionary authority to review the issues listed. This page and table below comes from the DoD Inspector General's Hotline website.


Issue References/Website Appropriate Agency
Appeals of any matter subject to review and/or adjudication    
a. Security clearance determinations other than those claimed to have been taken in retaliation www.dod.mil/dodgc/doha Defense Office of Hearings and Appeals
Claims Division – Reconsideration
P.O. Box 3656
Arlington, Virginia 22203-1995
Email: dohastatus@osdgc.osd.mil
b. Discrimination against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information www.eeoc.gov To locate local EEOC office:
Email: info@eeoc.gov
c. Complaints of unfair labor practices (ULPs) determining the appropriateness of units for labor organization representation (REP), adjudicating exceptions to arbitrators’ awards (ARB), adjudicating legal issues relating to the duty to bargain (NEG), and resolving impasses during negotiations (Impasse). Equal Employment Opportunity Commission www.flra.gov Office of Case Intake and Publication Federal Labor Relations Authority
Docket Room, Suite 201
1400 K Street, NW
Washington, D.C. 20424-0001
(202) 218-7740
d. Appeal of various agency personnel actions www.mspb.gov MSPB Headquarters
1615 M Street, NW
Washington, DC 20419
(202) 653-7200
MSPB Inspector General Hotline:
(800) 424-9121
e. Violations of the Civil Service Reform Act, the Whistleblower Protection Act outside of DoD, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). www.osc.gov OSC Headquarters
1730 M Street, N.W., Suite 218
Washington, D.C. 20036-4505
(202) 254-3600
Attorney standards of professional conduct: DoD Office of General Counsel and Defense Legal Services Agency DoDI 1442.02 Chair of the Professional Conduct Board
1600 Defense Pentagon
Washington D.C. 20301-1600
Civil liberties and privacy violations DoDI 1000.29 Defense Privacy and Civil Liberties Office
241 18th Street South, Suite 101
Arlington, VA 22202
Clemency and parole of military offenders DoDI 1325.07 The local military defense counsel.
Claims against, and in favor of, the United States DoDDs 5515.3, 5515.6, 5515.9, 5515.10 and DoDI 5515.08 Private legal counsel.
Complaints of wrongs that may be filed pursuant to Article 138, Uniform Code of Military Justice (UCMJ) Manual for Courts-Martial, United States Local military defense counsel
Correction of military records DoDI 1332.41 The military department boar d for correction of military records.
Discharge reviews (propriety and equity of discharge) DoDI 1332.28 The chain of command if complainant is being discharged. The military department discharge review board or the military department board for correction of military records, if the complainant has been discharged.
Grievances: Any matter that may be grieved under:    
a. The DoD Administrative Grievance System DoDI 1400.25, Volume 771 Local civilian personnel office.
b. The Defense Civilian Intelligence Personnel System Employee Grievance Procedures DoDI 1400.25, Volume 2014 Local civilian personnel office.
c. A negotiated grievance procedure DoDI 1400.25, Volume 711 Local civilian personnel office.
Equal employment opportunity (except allegations of senior official misconduct) DoDI 1400.25, Volume 1614 Local EEO office.
Military equal opportunity (except allegations of senior official misconduct) DoDD 1350.2 Local EO office.
Equal opportunity in off-base housing DoDI 1100.16 Unit commander or unit EO office.
Financial liability for government property lost, damaged, destroyed, or stolen DoD 7000.14-R, Volume 12 First line supervisor; for military, immediate superior in the chain of command.
Disputes involving DoD housing DoD 4165.63-M The unit commander or local housing referral service office.
Pay issues (military and DoD civilians), including alimony and child support and military administrative personnel actions (except reprisal/restriction); including, but not limited to, a promotion; a disciplinary or other corrective action; a transfer or reassignment; a performance evaluation; a decision on pay, benefits, awards, or training; and separation or retirement


Policies and procedures established by the Secretaries of the Military Departments; and DoDD 7050.06

DFAS Customer Service :
(888) 332-7411The local defense counsel or Military personnel office.
Physical disability evaluations for Service members and Pay issues (military and DoD civilians), including alimony and child support DoDI 1332.38; www.dfas.mil Local legal counsel to assist in rebutting or appealing MEB and PEB finding. DFAS Customer Service :
(888) 332-7411
Private indebtedness of military personnel Physical disability evaluations for Service members DoDIs 1344.09 and 1344.12; DoDI 1332.38 The subject’s chain of command. Local legal counsel to assist in rebutting or appealing MEB and PEB finding.
Punishment under the UCMJ (judicial and nonjudicial) Private indebtedness of military personnel DoDIs 1344.09 and 1344.12 The local military defense counsel. The subject’s chain of command.
Punishment under the UCMJ (judicial and non-judicial)   The local military defense counsel.
Tricare pharmacy program complaints through Express Scripts   http://www.tricare.mil/Resources/Grievance.aspx