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Frequently Asked Questions

The DCMA Hotline does not accept complaints that lack a DCMA nexus, or complaints for which other grievance or appeal channels established by law, rule, or regulation already provide a remedy or redress of adverse actions. Review the matters below before submitting a complaint.

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Matters not appropriate for the DCMA Hotline

The following issues are not normally appropriate for the DCMA Hotline; however, the Inspector General maintains discretionary authority to review the issues listed below. This page and the table below come from the DoD Inspector General's Hotline website (opens in new tab, external link).

Issues not typically handled by the DCMA Hotline, with references and the appropriate agency to contact instead.
Issue References / website Appropriate agency
Appeals of any matter subject to review and/or adjudication
Security clearance determinations other than those claimed to have been taken in retaliation www.dod.mil/dodgc/doha (opens in new tab, external link) Defense Office of Hearings and Appeals, Claims Division – Reconsideration
P.O. Box 3656, Arlington, VA 22203-1995
Email: dohastatus@osdgc.osd.mil
1-866-231-3153
Discrimination against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information www.eeoc.gov (opens in new tab, external link) To locate local EEOC office: 1-800-669-4000
Email: info@eeoc.gov
Complaints of unfair labor practices (ULPs), determining the appropriateness of units for labor organization representation (REP), adjudicating exceptions to arbitrators’ awards (ARB), adjudicating legal issues relating to the duty to bargain (NEG), and resolving impasses during negotiations (Impasse) www.flra.gov (opens in new tab, external link) Office of Case Intake and Publication, Federal Labor Relations Authority
Docket Room, Suite 201, 1400 K Street NW, Washington, D.C. 20424-0001
(202) 218-7740
Appeal of various agency personnel actions www.mspb.gov (opens in new tab, external link) MSPB Headquarters, 1615 M Street NW, Washington, DC 20419
(202) 653-7200
MSPB Inspector General Hotline: (800) 424-9121
Violations of the Civil Service Reform Act, the Whistleblower Protection Act outside of DoD, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA) www.osc.gov (opens in new tab, external link) OSC Headquarters, 1730 M Street NW, Suite 218, Washington, D.C. 20036-4505
(202) 254-3600
Attorney standards of professional conduct: DoD Office of General Counsel and Defense Legal Services Agency DoDI 1442.02 Chair of the Professional Conduct Board, OGC, 1600 Defense Pentagon, Washington, D.C. 20301-1600
Civil liberties and privacy violations DoDI 1000.29 Defense Privacy and Civil Liberties Office, 241 18th Street South, Suite 101, Arlington, VA 22202
Clemency and parole of military offenders DoDI 1325.07 The local military defense counsel
Claims against, and in favor of, the United States DoDDs 5515.3, 5515.6, 5515.9, 5515.10 and DoDI 5515.08 Private legal counsel
Complaints of wrongs that may be filed pursuant to Article 138, Uniform Code of Military Justice (UCMJ) Manual for Courts-Martial, United States Local military defense counsel
Correction of military records DoDI 1332.41 The military department board for correction of military records
Discharge reviews (propriety and equity of discharge) DoDI 1332.28 The chain of command if the complainant is being discharged; otherwise the military department discharge review board or board for correction of military records
Grievances: any matter that may be grieved under —
The DoD Administrative Grievance System DoDI 1400.25, Volume 771 Local civilian personnel office
The Defense Civilian Intelligence Personnel System Employee Grievance Procedures DoDI 1400.25, Volume 2014 Local civilian personnel office
A negotiated grievance procedure DoDI 1400.25, Volume 711 Local civilian personnel office
Equal employment opportunity (except allegations of senior official misconduct) DoDI 1400.25, Volume 1614 Local EEO office
Military equal opportunity (except allegations of senior official misconduct) DoDD 1350.2 Local EO office
Equal opportunity in off-base housing DoDI 1100.16 Unit commander or unit EO office
Financial liability for government property lost, damaged, destroyed, or stolen DoD 7000.14-R, Volume 12 First line supervisor; for military, immediate superior in the chain of command
Disputes involving DoD housing DoD 4165.63-M The unit commander or local housing referral service office
Pay issues (military and DoD civilians), including alimony and child support, and military administrative personnel actions (except reprisal/restriction) — including a promotion, disciplinary or other corrective action, transfer or reassignment, performance evaluation, decision on pay/benefits/awards/training, or separation/retirement www.dfas.mil (opens in new tab, external link); policies established by the Secretaries of the Military Departments; DoDD 7050.06 DFAS Customer Service: (888) 332-7411, or the local defense counsel/military personnel office
Physical disability evaluations for Service members DoDI 1332.38; www.dfas.mil (opens in new tab, external link) Local legal counsel to assist in rebutting or appealing MEB and PEB findings; DFAS Customer Service: (888) 332-7411
Private indebtedness of military personnel DoDIs 1344.09 and 1344.12 The subject’s chain of command
Punishment under the UCMJ (judicial and non-judicial)   The local military defense counsel
Tricare pharmacy program complaints through Express Scripts   Tricare grievance page (opens in new tab, external link)