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News | April 18, 2017

My DCMA: Jeffrey Land, quality assurance specialist

By Tonya Johnson DCMA Public Affairs

My DCMA showcases the Defense Contract Management Agency’s experienced and diverse workforce and highlights what being a part of the national defense team means to them. Today we meet Jeffrey Land.

My name is Jeffrey Land, and this is “My DCMA.”

I am a quality assurance specialist with DCMA Pittsburgh based in Saxonburg, Pennsylvania.

My job duties include providing risk-based surveillance of supplier quality systems and processes from contract award to contract completion. I perform pre-award duties when requested by customers, conduct or participate in post-award meetings, and review contracts and technical data packages to identify the specification requirements, which the contractor’s processes must meet.

In addition, I design, plan and implement an effective risk management program to ensure all threats to the successful delivery of the contract are addressed and mitigated in the government’s best interests. I perform risk assessments and analyses, relying on relevant customer feedback, supplier performance and government data, and assign risk ratings to quality systems and key processes. My duties also include preparing surveillance plans tailored to a level of detail appropriate to the size, complexity and criticality of a supplier’s facility and contracts.

As a QAS, I perform process proofing and product audits as well as track and evaluate supplier responses to Corrective Action Requests. Lastly, I accept products or technical services and authorize delivery on behalf of the government predicated on confidence in their conformance to the contract technical and quality requirements.

I have been a part of the DCMA team for four years.

I like working at DCMA because I really enjoy my job, knowing that what I do every day has a direct impact on the warfighter and our national defense. Previously, I was a civilian Air Force employee for more than 26 years and served as an Air Force reserve technician. As a veteran, DCMA gives me the opportunity to continue serving my country in a different role. Overall, I’m glad I made the decision to change career paths.

I am the independent eyes and ears for the Department of Defense because I ensure suppliers deliver supplies and services to our military that meet contract requirements without prejudice or influence. My only objective is to ensure our troops receive the products suppliers are obliged to deliver.

I provide actionable acquisition insight to DoD by providing on-site government surveillance activities such as witnessing tests, inspecting manufactured products, conducting process reviews and analyzing the overall quality management systems of assigned contractors. This allows us to identify problems on the factory floor before the products reach the warfighter. I detect design and product deficiencies earlier in the acquisition cycle, which can save lives and money.

DCMA is important to America’s warfighters because the agency ensures our service members get a quality product and the best possible equipment.