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Tag: prevention

Scott Crofoot, a Defense Contract Management Agency quality assurance specialist, at Fort Lee, Virginia, said it’s important for agency employees to collaborate better with customers to understand their contract requirement expectations.

Aug. 17, 2016

Detection to prevention: understanding customers’ expectations

FORT LEE, Va. — Surveillance of contractor processes is a more preventive approach than performing inspections to weed out defects that may have already been created.

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