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Michael Shields, executive director of Quality Assurance for the Defense Contract Management Agency, spoke to employees known as change agents in Orlando March 14. DCMA recently established a network of change agents at its field offices to facilitate communication about agency programs and provide the workforce with an outlet to voice feedback on implemented changes. (DCMA photo by Mark Jackson)

May 15, 2017

Change agents help colleagues embrace new initiatives

GARDEN CITY, N.Y. — “My goal is for the employees who are carrying out the mission of DCMA to understand why things are changing, how they are affected and the benefits they can expect,” said Leigh Key, an engineer from DCMA Huntsville, Alabama.